Service Delivery Manager & AI Strategist
Two decades bridging technical precision and strategic leadership — from mission-critical aviation systems to cloud-native AI transformation at enterprise scale. Turning complexity into competitive advantage.
"From testing mission-critical systems to leading AI-powered enterprise transformations — every step intentional."
My 20-year journey is a deliberate ascent from technical precision to strategic orchestration. It began by building a bedrock of reliability — perfecting mission-critical testing for global aviation and telecom giants.
That foundation evolved into mastering enterprise complexity, directing technical delivery for intricate financial ecosystems and transforming rigorous SLA management into a competitive business advantage.
Today, as an AI & Cloud Strategist at TCS, I lead flagship "Move to the Cloud" programs — replacing legacy constraints with cloud-native agility and implementing sustainable process optimizations that bridge technical innovation with long-term organizational gains.
The secret isn't better prompts or smarter models — it's one undiscovered command that completely frees your terminal while Claude thinks at full depth in the cloud. Ultraplan changes everything about how you plan at scale with Claude Code.
Peer-reviewed and independent work on how AI should be measured, governed and adopted — written to survive a hostile fact-checker, with every material claim sourced.
Enterprises are adopting large language models faster than they can account for their environmental cost. The paper introduces the GREEN-LLM Index, a scoring instrument that turns energy, water and carbon intensity of real LLM usage into a single, auditable “how green is your LLM use” score, with concrete levers to improve it.
A method for testing launch claims on accuracy, cost, tokens and latency against your own tasks, and grading each claim with a statistically grounded verdict. Co-authored with Bhavin Maheshwari.
Investment, adoption and policy mapped across the continent, with a closer look at the five leading African AI economies. Revised after independent peer review; every reference graded A–D for strength of support.
A reflection on responsible usage: what people are owed when the systems advising them become more capable than the people overseeing them, drawing on AI Odyssey and the GREEN-LLM Index as worked examples.
Why most retail AI stalls at the pilot stage, and what the retailers who reach profit do differently in data, operating model and measurement.
Every role a deliberate step forward — from building reliability in mission-critical systems to orchestrating AI-powered transformation programs that reshape enterprises at cloud scale.
An AI-powered strategic intelligence engine built on the QueBIT xP&A methodology. Describe your strategic challenge across any of six domains and receive a C-suite quality brief — with recommended actions, a this-week priority, and a watch metric.
The Complete Master Edition — a student's field guide to the past, present and future of AI. ISBN 978-93-5987-738-9.
An enterprise reference architecture and build kit for shipping governed, reusable AI agents. Open the build kit.
A causal field method for proving whether Copilot changed the program, not just whether people liked it. Read the framework.
Founded to run the World of AI initiative — AI literacy, tools and games built to be free and open to everyone.
140 application migrations, $2.4M KTLO at 54% margin, and teams of 80 FTE across Thomson Reuters, Tech Mahindra and TCS.
As AI reshapes every workflow, the scarcest resource is no longer processing power — it's the capacity for informed human judgment. Five principles for organizations serious about oversight that scales.
Whether you're navigating a cloud migration, designing responsible AI governance, or exploring what the next generation of enterprise AI can look like — I'm always open to a thoughtful conversation.
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Or email directly maheshwari1382@gmail.com
A student's field guide to the past, present, and future of Artificial Intelligence. From the birth of neural networks to the age of large language models — AI Odyssey takes readers on a structured, immersive journey through every era and idea that shaped the AI revolution. Written for curious minds, built for serious learners.
A bright, playful arcade of browser-based learning games designed to make AI literacy fun and sticky. Play the RIO Retail Ops Quiz, tackle the KYC Challenge, and test your AI knowledge across multiple game formats — all free, all in your browser, no downloads needed. Learning through play is learning that lasts.
A factory is an operating model, not a framework. One platform team owns the paved road — runtime, guardrails, connectors, evaluations, pipelines — and delivery squads compose agents on top of it. Seven floors carry a request from a channel to a system of record; four spines run the full height of the building. Every layer ships with the code to build it.
Most Copilot programs measure whether program managers enjoy the tool. Almost none can say whether the tool moved the delivery numbers. PROOF closes that gap with five layers — run the evaluation in live programs, randomise or declare the distance from it, promote outcomes over opinions, correct for who self-selects in, and falsify your own result. Built on the HBS AI Institute's causal field evaluation work, applied to enterprise program management.
Every idea on this site has a working instrument behind it. These are live products and tools from planetAI LLP and my open repositories — free to try in the browser.
An atlas of accessible intelligence from planetAI LLP: one hub for daily AI news, career guidance, evaluation tools and learning.
Global 5-D career assessment for school students in India, Nepal, the UAE and South Africa, with country-specific reports and certificates.
Free-to-learn AI tracks for kids, teens, professionals, leaders and elders, with paid certification and exclusive executive courses.
LLM claim validation lab: every launch claim tested and stamped Hallmarked, Plated or Fool’s gold.
Environmental accounting for language model use — score, scenarios and improvement levers.
Scores prompts and providers on ethical-AI principles on a Fibonacci scale, sonifies the result, and compares national AI roadmaps.
AI governance validation instrument: Situate, Tension-test, Establish, Evidence, Roll out & review — with a board-ready report.
Agentic AI for IT service management — an interactive demo of triage, resolution and change agents over ServiceNow and Jira.
Kouzes & Posner’s Five Practices of Exemplary Leadership as a 30-item self-assessment, with a global leaders gallery.
Daily AI news read live by an AI anchor, with sentiment-coded broadcast and a next-day prediction desk.
A library of AI literature for every age — read, listen and ask a live librarian.
Live price ladder and alert desk for NSE and US scrips.
In a world drowning in AI noise, aishorts.biz cuts through. Short, sharp, practitioner-grade insights on artificial intelligence — built for leaders, delivered with clarity. No hype. No padding. Just the signal.
Drawing on 20+ years of enterprise AI delivery and published thought leadership, every piece on aishorts.biz is written to help professionals make better decisions faster — whether you're leading a cloud migration, evaluating AI governance frameworks, or building your first agent.
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